Customer is always right, right??
Your result does not suggest a scientific evaluation of yourself; it is but a yardstick you can apply to get to know yourself better. It should also make you think. “Meet the customer’s needs” is a tenet frequently present in company brochures; as a slogan it may often be used as part of a marketing strategy. However, in reality it is quite often just an empty notion, which is unfortunate since customer’s satisfaction may be the make-or-break for a company to survive in today’s competitive business environment. Everyone wants to keep a good job. So how do you fit in? In any case, this is a competence that can be quickly improved – if you only try.
Choose the most fitting from the scale & mark the statements below: